Things You Should Know Before Renting a Car in Dubai

Things You Should Know Before Renting a Car in Dubai

Planning a trip to Dubai and thinking about renting a car? It's a great way to see the city and surrounding areas at your own pace. Driving past the tall buildings on Sheikh Zayed Road or heading out to the desert is an exciting experience! However, renting a car in Dubai has some specific rules. Knowing them beforehand will make your experience much smoother and help you avoid surprises.

Think of this as practical advice from someone who's rented cars here many times.

1. Age and Documents: What You Need

  • How Old You Need to Be: You generally need to be at least 21 years old to rent a car in Dubai.
  • Papers You Must Have: Don't forget these! You will need:
    • Your Passport: For identification.
    • Your Home Country Driving Licence: It must be valid (not a learner's permit).
    • An International Driving Permit (IDP): This is very important for most visitors. It's a translation of your licence that you get before you travel, usually from a motoring organisation in your home country. Police in Dubai often ask to see this during checks. Driving without it means you are not properly insured. Some nationalities (like those from neighbouring Gulf countries) might not need it, but always check the latest rules to be safe.

2. Insurance: Understand Your Cover

The basic insurance included with your rental (often covering damage to the car and other people) comes with a catch. If there's an accident, even a small one, you might have to pay a large amount of money (called an "excess" or "deductible") before the insurance covers the rest.

  • Reducing Your Risk: Rental companies will offer extra insurance (often called "Super Cover" or "Excess Reduction") for an additional daily cost. This lowers or even removes the large amount you might have to pay. It can be worth considering, especially if you're new to driving in Dubai.
  • Key things to check:
    • Your Travel Insurance: Does your travel insurance policy cover this large payment for rental cars? If yes, and it covers Dubai, you might not need the rental company's extra cover. But – check the details carefully. You might have to pay the rental company first and then claim back from your travel insurer.
    • What the Rental Insurance Covers: Ask exactly what the basic and extra insurance includes. Does it cover things like flat tyres, broken windscreens, or damage under the car (important if you drive on sand)? Often, these have separate costs or aren't fully covered.
    • Credit Card Coverage: Some premium credit cards offer rental car insurance. Check the details for Dubai coverage and the process carefully before you rely on it.

3. Driving in Dubai: Rules and Realities

Dubai's roads are generally wide and well-maintained, and signs are in English and Arabic. Driving here can feel fast-paced.

  • Speed Cameras are Common: You will see many speed cameras (often on overhead gantries). Speed limits change often, especially near exits or towns. Always follow the posted speed limit. Fines are expensive and arrive quickly. The rental company will charge your card for the fine plus an extra fee.
  • Use Lanes Correctly: Drive in the right-hand lanes. Use the left lanes only for passing slower vehicles. Passing on the right (undertaking) is not allowed and can be dangerous. Be aware that some drivers change lanes quickly. Signal clearly before changing lanes and avoid sudden moves.
  • Keep Your Distance: Driving too close to the car in front (tailgating) is against the law and carries heavy fines. Always leave a safe space.
  • Absolutely No Drinking and Driving: Dubai has a zero-tolerance policy. Do not drive if you have had any alcohol. The penalties are severe.
  • Mobile Phones: Only use a hands-free system while driving. Holding your phone is illegal.
  • Seat Belts: Everyone in the car must wear a seat belt.
  • Flashing Headlights: If a driver behind you flashes their headlights, it usually means they want you to move over so they can pass, not that they are letting you go first. If it's safe, consider changing lanes.
  • Rush Hour Traffic: Roads can get very busy, especially from 7-9:30 AM and 5-7:30 PM, Monday to Friday, on main roads like Sheikh Zayed Road and Al Khail Road. Allow extra time for your journeys during these periods. Friday afternoons are generally lighter.

4. Watch Out for Extra Costs

Be aware of these potential additional charges:

  • Security Hold: The rental company will place a temporary hold (like a deposit) on your credit card when you pick up the car. This is usually between 1000 and 3000 AED (or more for expensive cars). Ensure you have sufficient available credit. This hold is removed when you return the car undamaged with a full tank of fuel.
  • Extra Driver Fee: If you want another person to drive the car, there is usually a daily fee. They must also show their licence and IDP.
  • Toll Roads (Salik): Dubai has electronic toll gates. The rental car will have a tag. You will pay the tolls (about 6 AED per gate). Moreover, now you have to pay AED 6 during peak hours and AED 4 during off-peak hours.
  • Fuel Policy: The usual and best policy is Full-to-Full. You get the car with a full tank; you must return it full. Take a photo of the fuel gauge when you pick it up! If you return it in less than full, they will charge you a high price to refill it. Avoid offers to pre-pay for fuel – you usually won't use it all and won't get your money back.
  • Airport Pickup Fee: Collecting the car directly at Dubai Airport often costs more than picking it up at a location in the city.
  • Late Return Fee: Return the car on time. Being even an hour late can result in a large extra charge, sometimes a full day's rental.
  • Cleaning Fee: If you return the car very dirty inside (like filled with sand), you might be charged a cleaning fee. Normal travel dirt is usually fine.

5. Picking a Rental Company and Car

  • Choose a Reputable Company: Don't just pick the cheapest price online from an unknown company. Research well-known companies. Read reviews about the specific location you plan to use. Look for comments about customer service, hidden fees, and the condition of the cars.
  • Pick the Right Car: Think about what you need.
    • A small car is good for city driving and parking.
    • If you plan to go into the desert, even just to a camp, you will likely need a 4x4.
    • Consider how many people and how much luggage you have.
  • Check the Car Carefully: This is very important!
    • Walk around the car with the rental agent before you drive away.
    • Point out every scratch, dent, chip, mark, or stain on the inside or outside. Make sure they write it down or take photos on the rental agreement. Take clear photos and videos of the entire car, including the roof, tyres, and windscreen.
    • Check that all lights work, the air conditioning is cold, and the fuel gauge shows full.
    • Take your time. If you miss damage now, you might be charged for it later.

6. Parking and Finding Your Way

  • Parking Rules: Paid parking is common in busy areas (like Downtown, Marina, City Walk, Deira, and parts of Jumeirah). Look for parking signs and pay machines.
    • Timings: Paid hours are typically 8:00 AM to 10:00 PM, Monday-Friday(FREE on Sundays & Public Holidays).

Parking Zones are Now Labeled A-F:

  • A(formerly Teal/Blue) – Most expensive: Central areas (Downtown, DIFC, Business Bay).
  • B(formerly Purple) – High-demand zones (City Walk, Jumeirah 1, Umm Suqeim).
  • C(formerly Pink) – Common residential/commercial (Al Barsha, Al Safa, parts of Deira).
  • D(formerly Orange) – Less central areas (Al Qusais, Al Quoz, Muhaisnah).
  • E, F– New categories for peripheral/industrial areas.
  • How to Pay: Use the parking machines (coins/cards) or, much easier, the RTA Dubai or Dubai Police apps on your phone. You enter your car's number plate and the zone colour, then pay for the time you need. Fines for not paying are high!
  • Malls & Hotels: Usually offer free parking for several hours (get your parking ticket validated inside the mall or hotel).
  • Navigation: Waze shows live traffic, and speed camera locations, and also it provides good directions
    Important:
    Dubai has very large road junctions. Your GPS might say "Exit right in 500m," but you might need to cross several lanes of traffic quickly. Pay close attention to road signs for exit numbers and names. Plan your route in your mind before starting on complicated drives.

7. Road Safety Tips

  • Hot Weather: Cars get extremely hot in the sun. Never leave children, pets, or anything valuable inside, even for a short time. Use sunshades for the windows. Check your tyre pressures regularly, as heat affects them.
  • Sand on Roads: Near desert areas, sand can blow onto the road, making it slippery. Be extra careful, especially on bends. Avoid braking hard on sandy patches.
  • Pedestrians: Use official crossings. People sometimes cross roads in unexpected places, which is dangerous. Be watchful, especially at night.
  • Roundabouts: Traffic already on the roundabout has the right of way. Signal when you are leaving the roundabout. Some roundabouts are very large.
  • Construction: Dubai is always building new things. Watch out for sudden lane closures or changes in the road. Stay alert.

 

Key Points to Remember:

Renting a car in Dubai gives you great freedom. Just remember these essentials:

  • Check the age rules and get your International Driving Permit.
  • Understand the insurance options and costs.
  • Always obey the speed limits (cameras are everywhere).
  • Inspect the rental car very carefully and take photos/videos.
  • Be aware of extra costs (security hold, toll roads).
  • Return the car with a full tank of fuel.
  • Use a navigation app like Waze or Google Maps.
  • Pay for parking correctly using the app or machines.
  • Choose a rental company with good reviews.


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