What documents are required to rent a car for UAE residents?
UAE residents must present a valid UAE driving license, Emirates ID
What documents do tourists need to rent a car in the UAE?
Tourists must submit their passport, visit visa with entry stamp, a valid home country driving license, and an International Driving Permit (IDP).
Can I rent a car with a temporary UAE driving license?
No, only full valid UAE driving licenses are accepted.
Is an international driving permit mandatory for tourists?
Yes, unless the home country driving license is accepted in the UAE, tourists must also provide an IDP.
What is the minimum age to rent a car from your company?
Drivers must be at least 21 years old and hold a valid license for over one year.
Can someone else drive the rental car?
Only drivers listed in the rental agreement are allowed. Unauthorized drivers make the renter fully liable in case of any incident.
Is a security deposit required for all rental cars?
Yes, a deposit between AED 1,000 to AED 5,000 is mandatory, based on vehicle category.
When will I receive my security deposit refund?
It is refunded 30 days after vehicle return, after deducting any applicable charges.
Do you accept debit cards for booking rental cars?
Yes, it's only for direct purchase but security deposit is not allowed on debit card for the preauthorization.
Are there any hidden charges in your car rental service?
No hidden fees. All charges including Salik, fines, fuel, and extras are outlined in the agreement.
What happens if I get a traffic fine during the rental period?
You must pay within 24 hours. An AED 50 + 5% VAT admin fee is added per fine.
How are tolls (Salik) charged on rental cars?
Salik is charged at AED 6.10 per crossing and deducted from your deposit.
Can I request an invoice for my car rental?
Yes, invoices are available on request.
How is daily rent a car service calculated?
Daily rental is calculated on a 24-hour basis from pickup time.
What if I return the vehicle early during a monthly rental?
Monthly rate is void; daily rate applies. Any delivery/pickup charges will also apply.
Can I return the car before the agreed return time?
Yes, but for daily rentals, no refund is given. A credit note valid for 60 days may be issued.
What happens if I return the car with less fuel?
You’ll be charged for refueling based on company rates.
Are there mileage limits on rental cars?
Daily: 250 km/day; Monthly: 5,000 km/month. Extra kilometers are AED 0.50/km.
Can I extend my car rental after the agreement ends?
Yes, with prior approval and payment, subject to availability, booking will be extended.
Do you inspect rental cars before and after the rental?
Yes, vehicles are inspected for cleanliness and condition at both pickup and return.
Is the renter responsible for servicing the car?
The car must be serviced every 10,000 km or 6 months. Inform us promptly if due.
What if I delay servicing the vehicle?
Delays leading to damage will make you liable for repair and downtime charges.
What is your vehicle breakdown policy?
A replacement vehicle will be arranged as soon as possible in case of a breakdown.
What if I return the car dirty or with odors?
A cleaning fine of AED 100 to AED 500 applies depending on the condition.
Are accessories included in the rental?
Baby seats, GPS, or Wi-Fi devices are included if requested, but must be returned in the same condition.
What should I do in case of mechanical failure?
Report immediately to avoid liability for further damage.
Is insurance included in the car rental service?
Basic insurance is included. Extra coverage like Super Collision Damage Waiver is optional.
Is a police report mandatory for all accidents?
Without it, you’ll be liable for full damage repair and downtime.
What is Super Collision Damage Waiver (SCDW)?
It reduces your liability, but doesn't cover tires, tools, windshields, etc.
What happens if I drive under the influence and have an accident?
You’ll be fully liable for all repair and car value costs.
What if the car is declared a total loss during the rental?
If no SCDW is taken, you must pay 20% of the car’s value, or full value if no police report is provided.
Can I repair a rental car on my own?
Repairs by third parties are strictly prohibited without written permission.
Is reckless driving covered by rental car insurance?
Off-road or reckless driving voids insurance and you’ll bear full liability.
What happens if I lose the car key?
You’ll be charged between AED 1,000 to AED 3,000 depending on the car.
Can I drive outside the UAE with the rental car?
Rental cars are only permitted to operate within UAE borders.
Can rental cars be used for off-road driving?
Off-road driving is not allowed and voids insurance coverage.
What if the vehicle is impounded?
You’ll bear all fees and daily rental charges for the impound period.
Can you repossess the car?
For violations like non-payment, the company may repossess the vehicle.
Are rental cars insured for desert or mountain areas?
Cars are only insured for paved roads within the UAE.
Am I responsible for items left in the car?
Quick Drive Rent a Car is not responsible for personal belongings left inside.
What happens if illegal substances are found in the vehicle?
The renter assumes full legal responsibility.
Can I cancel or modify my car rental booking?
Modifications may be accepted depending on availability. Refund policies apply as per the agreement.
What if I damage the tire due to misuse?
You will be charged after an inspection by the fleet team.
Is driving with a flat tire allowed?
You’ll be fully liable for any damage caused.
What if I go over the allowed kilometers on my monthly rental?
Additional kilometers are charged at AED 0.50/km.
Do you offer delivery and pick-up for car rentals?
Yes, additional charges may apply.
What is the fine if I don’t return accessories with the car?
You will be charged for any missing or damaged accessories.
How can I contact Quick Drive Rent a Car for further queries?
Visit our website or contact our customer service team directly for more assistance.